1. Introduction
This Cookie Policy applies to the website operated by Grosvenor Casino Soames and explains the use of cookies and similar tracking technologies when you access the site. It sets out the categories of cookies that are deployed, the purposes for which each category is used, the legal basis for that use, and the controls available to you.
This policy should be read together with the Privacy Policy. Both documents describe how personal data is collected, processed, and protected in connection with use of the website.
By continuing to use the website after being presented with the cookie notice, you acknowledge that you have had the opportunity to read this policy. For non-essential cookies, continued use of the site does not constitute consent. Explicit consent for non-essential cookies is obtained through the on-site cookie preference tool before any such cookies are set.
2. What Cookies Are
Cookies are small text files placed on your device by a website when you visit it. They allow the website to recognise your device on subsequent visits and to store information about your preferences or actions. Cookies may be set directly by the website (first-party cookies) or by third-party services operating on its behalf (third-party cookies).
Similar technologies, including pixel tags, web beacons, and local storage objects, may also be used for comparable purposes. References to cookies in this policy include these similar technologies unless stated otherwise.
3. Legal Framework
The use of cookies on the Grosvenor Casino Soames website is governed by the following legislation applicable in the United Kingdom:
- UK General Data Protection Regulation (UK GDPR)
- Data Protection Act 2018
- Privacy and Electronic Communications Regulations (PECR)
The Information Commissioner’s Office (ICO) is the supervisory authority responsible for enforcing these rules in the United Kingdom. Under PECR, valid and informed consent is required before placing any non-essential cookies on your device. Strictly necessary cookies are exempt from this consent requirement.
Advertising, analytics, or functional cookies are not set before you have been given the opportunity to accept or reject them through the cookie preference tool.
4. Categories of Cookies Used
Cookies used on the Grosvenor Casino Soames website are classified into four categories.
4.1 Strictly Necessary Cookies
These cookies are required for the website to function. They support core operations including session management, security features, authentication, and access to account areas. Because these cookies are essential to the delivery of services requested by you, they do not require consent and cannot be disabled via the cookie preference tool.
4.2 Functional Cookies
These cookies allow the website to remember choices made by you, such as language preference, display settings, or region. They are used to provide a more consistent experience across sessions. Functional cookies require your consent and are only set if you have accepted this category through the cookie preference tool.
4.3 Performance and Analytics Cookies
These cookies collect information about how visitors use the website. This includes data on pages visited, time spent on the site, error messages encountered, and the effectiveness of content. The information collected is aggregated and is not used to identify individual users. Performance and analytics cookies require your consent and are used solely to improve the operation of the website.
4.4 Marketing and Targeting Cookies
These cookies are used to deliver content and advertisements that are relevant to your interests, to limit the number of times you see a particular advertisement, and to measure the effectiveness of advertising campaigns. They may be set by third-party advertising technology providers operating under the instruction of the company. Marketing and targeting cookies require your explicit consent and are not set prior to your acceptance.
Information collected through cookies is not sold to third parties.
5. Cookie Preference Tool
When you first visit the Grosvenor Casino Soames website, a cookie notice is displayed that allows you to accept or reject each category of non-essential cookies. You may access and update your preferences at any time through the cookie settings link available on the website.
Your preferences are recorded and stored so that consent is not requested on every visit. You may withdraw consent for any non-essential cookie category at any time. Withdrawal of consent does not affect the lawfulness of any processing carried out before consent was withdrawn.
6. Browser-Level Controls
In addition to the on-site preference tool, cookies can be managed through your browser settings. Most browsers allow you to:
- View cookies currently stored on your device
- Block cookies from specific websites or from all websites
- Delete cookies that have already been placed
- Receive a notification before a cookie is set
Instructions for managing cookies vary between browsers and devices. The help documentation for your specific browser should be consulted for guidance. Disabling strictly necessary cookies through your browser may impair the functionality of the website, including access to account features.
7. Third-Party Cookies
Some cookies on the Grosvenor Casino Soames website are set by third-party providers, including analytics services and advertising technology companies. These providers operate under data processing agreements with the company and are required to handle data in accordance with applicable UK data protection law.
Cookies set directly by third-party websites that may be linked from this site are not controlled by the company. Those websites operate under their own cookie policies, which should be reviewed independently.
8. Retention Periods
Cookies are retained for varying periods depending on their category and purpose. Session cookies expire when you close your browser. Persistent cookies remain on your device for a defined period, after which they expire automatically.
The specific retention period for each cookie is set out in the cookie preference tool, where you can view details of individual cookies by category.
9. Changes to This Policy
This Cookie Policy may be updated from time to time to reflect changes in practices, applicable law, or regulatory guidance. The current version of this policy is always available on the website. Where changes are material, reasonable steps will be taken to notify users, which may include updating the cookie notice displayed on the first visit after the change takes effect.
10. Contact and Complaints
Questions about this Cookie Policy or requests to exercise rights in relation to cookie-based data processing should be directed to the contact details provided in the Privacy Policy.
If you believe that the use of cookies on this website does not comply with applicable law, you have the right to lodge a complaint with the Information Commissioner’s Office. The ICO can be contacted by telephone on 0303 123 1113 or through the reporting tools available on the ICO website at ico.org.uk.